I ordered an XL Dress and would not go past my bottom. Please explain why an XL would fit a size 8 girl tightly?? I always order online and this is the first time trying white fox!!

The few times I have tried to place orders the payment will not go through, it doesn’t matter what card or payment method I use. Whitefox – you have lost my business, your cheap fast fashion is not worth all this trouble and frustration, and for the sake of your customers make a more efficient website!!

Honestly never had such horrible online shopping clothing. Cheap material, seriously doesn’t fit right, and I’m an extremely well proportioned person.

Has honestly scared me and I will not do any more online shopping because for the amount ive paid I should’ve got some amazing dresses. Please don’t waste your money.

The dresses look so nice on paper but in reality theyre just plain trash. Cheap chinese crap.

Returns ship back to Australia and for credit only. Do yourself a favor and avoid. Not unlike luvyle. I purchase from a lot of online retailers, as I am a business manager myself, and prefer to avoid busy crowded stores!

I ordered an item and paid for days post. However, it took 6 days for my parcel to arrive.

I ordered on wednesday and it came the following tuesday. Thier excuse was 1.

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I put my order in at 3pm, cut off time was 2pm so they waited till thirsday to ship! That was fine, I should have recieved it by Monday at the very latest.

When I wrote to customer service they told me I recieved my item on monday which I absolutely did not! I couldn’t believe the terrible service I recieved.

No apology or refund, just excuses as to why express shipping was not express at all. I wrote again asking to return the item, as it did not come in time and I wouldnt be using it as I had to purchase elsewhere.

The response was that I could only have store credit. I will never purchase here again.

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I have bought from places in the UK and had my express shipping arrive in 2 days. I buy from competitors such as babyboo and showpo and ALWAYS receive my items straight away and if I ever write to customer service, the ladies are amazing and understanding.

Write a review. White fox boutique swimwear reviews 2016 best This information is located on our shipping page and as a pop up at checkout x. Hi Riley!

White fox needs to learn basic customer service skills. Terrible company!! Updated: To Whitefox, if you actually read the review I posted, your response would have been different.

People shouldn’t have to go looking for this information, it should be located on your check out page in a disclaimer of some sort.

Will never purchase anything from them again. I have purchased items from plenty of retailers and have never in my life had to pay an extra customs fee.

While, they do have this written on their website under customs, this should something that they disclose right before you pay.

This may not be fraudulent, but it is absolutely unethical. I have no issue paying slightly more for something I like, but having to pay something that they do not even warn you about, as it is something you have to go and do research on after you receive the customs fee, lacks customer service and satisfaction.

14.02.2020 – Absolute scam company. But according those stupid and useless conversation with them. Thanks, White Fox for being patient and kind!

Warn people and you might not have so many dissatisfied customers. I ordered a dress for my senior homecoming which is now 3 days away well over a week ago.

To say I am upset is an understatement. Now I am left in a panic to find a dress If you need something for a special event this is not the place to get it.

I live in the US and ordered 5 items from White Fox and got my shipment within a week, and I love the items but some items did not fit. Per the return policy on the website I THINK if I want to exchange my items for a different size, I have to return all items I do not want, and will be credited to my white fox account with the refund so I can re-order the items in the size I want, but I emailed White Fox three times to make sure this is the right policy before I ship my items back across the world, and not once have they bothered to reply.

They have no phone you can call either. This is an awful policy and I still do not know how to exchange my items.

I am a UK customer and purchased three items from the online store on 25th August I finally received the parcel from the Royal Mail on 9th September When I opened the parcel I found my three items and was beyond disappointed.

Firstly, I tried to fit my feet into your shoes. I have narrow, small feet and I could just about get my toes underneath the bar of heeled sandal I purchased but there was no hope of spending the evening in these shoes.

Secondly, I opened the rose gold glitter dress of which most of the glitter fell off the dress onto my floor I didn’t even bother trying it on.

Thirdly, I tried on the plum coloured co-ord skirt and top.

Women’s Tops Online Australia | White Fox Boutique – White Fox Boutique USA

The top barely covered my breasts and the skirt was much smaller than it looked on the model on the website to which I am a similar height as I checked these measurements prior to purchasing.

It is with regret I am not pleased with the quality or sizing of your products. With regards to the customs fees; this is not made transparent at the point of purchase.

I did go onto the website upon receiving the customs fees card from the Royal Mail to find a webpage hidden in your website surrounding liability of paying these fees falling with the customer.

This wasn’t made obvious or clear at the point of purchase where it matters, was it? In the UK, we have strict laws surrounding trading standards, customer rights, cooling off periods and transparency at the point of purchase.

The website states store credit is only given. UK law allows the customer to have a 14 day cooling off period upon receiving good and they are entitled to a cash refund within this time should the customer wants one – I am inside this period.

Given you are trading in the UK, this law should also apply and full cash refunds should be accepted. How professional!!

Be very careful buying internationally fellow consumers. I ordered pants from white fox boutique I ordered it on Aug, 20 and its sep 12 now. Iam going to get my order or not?

I ordered my dress for prom from this site even though Im trust pilot ratings seem to be so low, although I was nothing but happy with my order and everything was as stated and the dress was true to size and colour.

I would definitely order again. I ordered a swimsuit but I didn’t read that it was necessary to hand wash it before wearing it. So, when I went to the beach, I quickly realized that the swimsuit’s colors had changed and that dark stripes had appeared Immediately, I’ve emailed the Customer service, who handled everything.

Will be shopping again soon! Women’s Bikinis Two-Piece Swimsuits discounts on the best women’s two-piece swimwear This is my first purchase also the last one.

Moreover, even if I was the one who made a mistake, they offered me a store credit. Thanks, White Fox for being patient and kind! Love from France.

I ordered a pair of pants in April, have worn them twice and hand washed once and the seam going down the butt has ripped open right below the zipper.

Not worth the price in any way. This company is a complete scam. I ordered two dresses, both sized medium after following the sizing chart and one dress was too small, one dress was too big.

Unfreaking believeable.

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Do not shop from this store. I wish there was an option to not even give a star that is how upset I am.

The customer service rep told me they were unable to help me, but could give me a store credit. That answer did not suffice since I never ever received the product and it wasn’t even close to being at my door step.

I am at full understanding of a return policy There are certain things you make exceptions for, and this is most defiantly something I would have refunded since the order was placed 5 hours after making the cancellation request.

White Fox Boutique – White Fox Boutique USA

This is a shame because I love the clothes at WhiteFox they are truly good quality. Overview Reviews About. Write a review. Filter by:. Reply from White Fox Boutique.

A million times thank you thank you. White fox boutique swimwear reviews 2016 best Prom dress success I ordered my dress for prom from this site even though Im trust pilot ratings seem to be so low, although I was nothing but happy with my order and everything was as stated and the dress was true to size and colour.

Hi Jessica, sorry to hear you have had some trouble with sizing! Have you spoken with our stylists and provided them with your measurements? They will be able to assist you in purchasing the best size based on your personal measurements.

As our garments are constructed by different designers and suppliers, the sizing may slightly differ depending on the style.

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We do reference that the sizing chart is to be used as a guide only. I can see you have also emailed us so hopefully, we can have this resolved for you as quickly as possible!

Hi Bri!